Cleaning Pens for Thermal Printers 5.8ml of IPA Per Pen for Zebra Printer, New

About us:

Refurb-World, LLC is located at
35350 Chester Road, Avon, Ohio 44011.  We
service, sell, and refurbish industrial products.  We have an in-house technical and repair department
with state of the art testing equipment. 
We offer remote login technical support via TeamViewer for setup if
needed.  We are insured for any possible
liability of our products.  We stand
behind what we sell and work hard to deliver what we promise.

Customer Support:

• This item purchased from Refurb-World, LLC has been
  tested, cleaned, and repaired if needed by our in house technical team and
  is ready for use.
• Our Customer Support Team is available Monday through
  Friday from 9:00AM to 5:00PM EST at (440) 471-9030.  Please contact us with any questions
  through EBay messages and allow a 24-hour response time during weekdays
  only.
• Your satisfaction is very important to us.  If you experience a problem of any kind
  with your purchase, please contact us first before leaving any feedback or
  opening any claims.  Issues will be
  resolved more efficiently if you contact us first and deal directly with
  us.  We stand behind what we sell
  and will do everything in our power to make you feel satisfied with your
  purchase.

Payment:

• We accept all payment through PayPal.
• All payments must be received within 3 days of purchase
  or the transaction may be canceled.
• If using PayPal to make a payment, your address must be
  confirmed with PayPal or we will return the payment.
• We will only ship to the address provided to us at
  checkout. NO EXCEPTIONS!
• Refurb-World, LLC is located at 35350 Chester Road,
  Avon, Ohio 44011 and we are required to charge sales tax for orders in the
  state of Ohio.  If you are in Ohio,
  the sales tax will automatically be added at checkout.
• If you are a reseller and have a Retail Sales Tax
  Certificate, please provide that to us prior to checkout via email or
  fax. 

Shipping:

• We will ship your items within 1 business day from
  receipt of payment and provide shipping carrier tracking details for every
  transaction.
• All items will be shipped via USPS, UPS, or FedEx with
  tracking information uploaded to each transaction.
• We can revise the shipping charge for multiple
  purchases upon request.
• Shipping quote is for the continental United States
  only (All others will need to contact us for a shipping quote).  Additional surcharges will apply.
• We do not ship directly to APO/FPO or Post Office box
  addresses.
• We do not ship directly to international addresses at
  this time.  We will ship
  internationally only using EBay’s Global Shipping Program. 
• Lost or missing shipments must be reported within 5
  business days of the expected delivery date.

Return Policy:

• All items are guaranteed to work as described for 30
  days unless stated otherwise.
• All items found not to be working as described must be
  returned with 30 days of receipt and upon verification of serial
  number(s).  A full credit or
  exchange will be made based on inventory.
• There will be a 20% restocking fee if the shipment is refused
  upon arrival, but not on other returns.